Accessibility Statement — The Snug Spot

    We are committed to making The Snug Spot website accessible to everyone, regardless of ability or technology. We continuously work to improve the accessibility of our Site and welcome your feedback.
  

1. Our Commitment

The Snug Spot is committed to ensuring digital accessibility for people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, and we continually review and improve our Site to meet or exceed these standards.

2. What We Do

We have taken the following steps to support accessibility on our Site:

Semantic HTML structure with proper heading hierarchy
Alt text on all product images and decorative elements marked as presentational
Keyboard-navigable menus, modals, and interactive elements
Focus traps on modal dialogs (cart, checkout, cookie preferences) to prevent focus escaping
Sufficient colour contrast ratios for text and interactive elements
ARIA labels on icon-only buttons and links (cart, social media)
Responsive design that adapts to different screen sizes and zoom levels
Form inputs with clear labels and validation feedback

3. Known Limitations

While we strive for full accessibility, we acknowledge some areas may need further improvement:

Some third-party content (e.g., embedded fonts, payment forms via Stripe) may not be fully within our control
Older browsers may not support all accessibility features
Some decorative animations may not respect reduced-motion preferences in all cases

We are actively working to address these limitations and will update this statement as improvements are made.

4. Feedback & Contact

We welcome your feedback on the accessibility of The Snug Spot. If you encounter any barriers or have suggestions for improvement, please contact us:

Email: hello@thesnugspot.com
Subject line: Accessibility Feedback

We aim to acknowledge accessibility feedback within 5 business days and to resolve reported issues as quickly as possible.

5. Enforcement

If you are not satisfied with our response, you may contact the Equality Advisory Support Service (EASS), which provides advice and information to individuals with complaints about disability-related discrimination in England, Scotland, and Wales.